Klarna
Jobs affected: 1,700
Events: 2
Companies affected
Block
Jobs affected: 1,000
Events: 1
Roles most impacted
No role-level impact data available.
Events timeline
restructuring
Block cuts nearly 1,000 jobs in an AI-first efficiency push
Date: 2026-02-26
Company: Block
Jobs affected: 1,000
Jack Dorsey's restructuring at Block is framed around faster execution, fewer layers, and a heavier reliance on AI inside the company's operations. Trigger: AI-first efficiency and flatter org design.
hiring_freeze
Klarna's CEO says it stopped hiring thanks to AI but still advertises many open positions
Date: 2024-12-14
Company: Klarna
Jobs affected: 1,000
Klarna's CEO said the company reduced headcount by not hiring as AI adoption increased across operations.
automation
Klarna says its AI assistant is doing the work of 700 agents
Date: 2024-02-27
Company: Klarna
Jobs affected: 700
Klarna reports that its OpenAI-powered assistant is now handling most customer service chats and matching the output of a large human support team.